Kashish India

Introduction

Welcome to Kashish India ("we," "our," or "us"). By accessing or using our website, mobile applications, or any services offered through them (collectively referred to as the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

These Terms of Service constitute a legally binding agreement between you and Kashish India regarding your use of our fast and reliable recharge solutions and related services.

User Accounts

Account Creation

To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Account Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

Payment Terms

By using our recharge services, you agree to pay all fees and charges associated with your transactions. You authorize us to charge the payment method you provide for any recharges or bill payments you initiate.

Pricing and Fees

All prices and fees are displayed before you complete a transaction. We may update our pricing at any time. We may charge service fees, convenience fees, or processing fees in addition to the recharge amount, which will be clearly displayed before you confirm your transaction.

Refunds and Cancellations

Due to the instant nature of digital recharges and bill payments, most transactions cannot be canceled once processed. Refunds are subject to our Refund Policy and the policies of the service providers. Failed transactions will be automatically refunded to your payment method within 5-7 business days.

Rewards and Cashback

Kashish India offers various rewards, cashback, and promotional offers to its users. The following terms apply:

Eligibility for rewards and cashback is determined at our sole discretion
Rewards and cashback may be subject to minimum transaction amounts
Promotional offers have specific validity periods and usage conditions
Cashback may be credited to your Kashish India wallet and may have expiration dates
We reserve the right to modify or discontinue any rewards program or offer at any time
Abuse of promotional offers or rewards systems may result in account termination

Service Availability

We strive to provide uninterrupted services 24/7, but we do not guarantee that our Services will always be available, uninterrupted, or error-free. We may experience hardware, software, or other problems, resulting in service interruptions, delays, or errors.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify our Services at any time without prior notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of our Services.

Data Usage and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you agree to our collection and use of your data as described in our Privacy Policy.

We may use your contact information to send you transaction confirmations, service updates, promotional offers, and other communications. You can opt out of marketing communications at any time.

For complete details about our data practices, please review our Privacy Policy.

Prohibited Activities

When using our Services, you agree not to:

Violate any applicable laws or regulations
Use our Services for any illegal purpose
Attempt to gain unauthorized access to our systems or other users' accounts
Interfere with or disrupt the integrity or performance of our Services
Attempt to reverse engineer, decompile, or disassemble any portion of our Services
Use our Services to process transactions for others without our explicit permission
Provide false, inaccurate, or misleading information
Use automated means to access or use our Services without our permission

Violation of these prohibitions may result in termination of your account and potential legal action.

Limitation of Liability

To the maximum extent permitted by law, Kashish India and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use our Services
Any unauthorized access to or use of our servers and/or personal information
Any interruption or cessation of transmission to or from our Services
Any bugs, viruses, or other harmful code that may be transmitted through our Services
Any errors or omissions in content or for any loss or damage incurred as a result of using our Services

Dispute Resolution

Any disputes arising from or relating to these Terms of Service or your use of our Services shall be resolved through the following process:

Informal Resolution: Contact our customer support team to attempt to resolve the issue.
Formal Complaint: If informal resolution is unsuccessful, submit a formal written complaint.
Arbitration: If the complaint cannot be resolved, disputes shall be resolved through binding arbitration.

All proceedings shall be conducted in Jaipur, Rajasthan, India, and shall be governed by Indian law.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of any material changes by posting the updated terms on our website or through other communication channels. Your continued use of our Services after such modifications constitutes your acceptance of the revised Terms.

It is your responsibility to review these Terms periodically for any updates or changes.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Kashish India

S.F. 40-41 Jtm Mall
Mahal Road Jagatpura
Jaipur 302017

Support Number: +91 9694426666
Email: terms@Kashish India.com