Privacy Policy
Your trust is important to us. Learn how we protect your information while providing fast and reliable recharge solutions.
Last Updated: March 7, 2025
Introduction
Welcome to Kashish India ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our fast and reliable recharge solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Complete a transaction
- Sign up for our newsletter
- Contact our support team
- Participate in promotions or surveys
This information may include:
- Name, email address, phone number
- Billing information and payment details
- Transaction history
- Device information and IP address
Automatically Collected Information
When you use our website or services, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Device ID
- Browsing actions and patterns
- Time spent on pages
Transaction Information
When you perform recharges or view plans and offers, we collect information about:
- Service provider selections
- Plan preferences
- Recharge amounts
- Payment methods
- Transaction timestamps
How We Use Your Information
We use the information we collect to:
- Process recharge transactions quickly and reliably
- Provide personalized plan recommendations and offers
- Improve our website functionality and user experience
- Send transaction confirmations and receipts
- Notify you about special promotions and new features
- Respond to customer service inquiries
- Analyze usage patterns to enhance our services
- Detect and prevent fraudulent transactions
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
Service Providers
We work with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated to protect your information.
Telecom and Service Partners
To process your recharges and provide plan information, we share necessary transaction details with telecom operators and service providers.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Recharge Services, Plans and Offers
Our Services
Kashish India provides multiple fast and reliable solutions for mobile recharges, DTH recharges, bill payments, and other digital services. Our platform is designed to offer:
- Instant Recharges: Process transactions quickly with minimal wait time
- Multiple Payment Options: Credit cards, debit cards, UPI, net banking, and digital wallets
- 24/7 Availability: Recharge services available round the clock
- Secure Transactions: End-to-end encryption for all payment processes
- Customer Support: Dedicated support for transaction-related queries
Plans and Offers Information
Our website displays the latest plans and offers from various service providers. Please note:
- Plan and offer information is sourced directly from service providers and updated regularly
- We may analyze your usage patterns and preferences to recommend relevant plans
- You may receive notifications about new plans and special offers based on your preferences
- When you view specific plans, we record this information to improve our recommendations
- Clicking on plan details may redirect you to service provider websites in some cases
Cashback and Rewards
Information regarding our cashback programs, reward points, and promotional offers is processed according to:
- Specific terms and conditions of each offer
- Eligibility criteria based on transaction history
- Usage patterns and frequency of recharges
- Expiration dates and redemption requirements
We retain information about rewards earned and redeemed to maintain accurate records of your benefits.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Choices
Account Information
You can review and update your account information by logging into your account settings.
Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe instructions in any email we send.
Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kashish India
S.F. 40-41 Jtm Mall
Mahal Road Jagatpura
Jaipur 302017
Support Number: +91 9694426666
Email: privacy@Kashish India.com